THE INVESTIGATION OF TOURIST GUIDES COMMUNICATION BARRIER IN GUIDING FOREIGN TOURIST IN GAYO LUES

The purpose of this research is to identify the tour guides difficulties factor and types of difficulties faced by foreign tourist in Investigation of Tourist Guides Communication Barriers in Guiding Foreign Tourist in Gayo lues. This research was descriptive quantitated research. The research subject is tour guide in Gayo lues. Data collection techniques were interview and survey questionnaire. There are four tour guides interviewed by the researcher to obtain the data of tour guide difficulties factors in communication between tour guide and foreign tourist. In addition, there are 15 statements of questionnaire which aimed to identify the types of communication barriers between tour guide and foreign tourist. The result showed that there is some factor of tour guides: lack of proficiency in English, cultural differences, unfavorable environmental conditions, character, government contribution, and uncertified tour guide.